Saving Lives- Real Life Stories & Customer Reviews

At Texas AED® we believe in sharing Real Life success stories of people who have been saved with an Automated External Defibrillator (AED):

Real Life Story

A 41-year-old worker at a manufacturer of heating and air-conditioning systems suffered a Sudden Cardiac Arrest at work. After three shocks and CPR he was revived within 4 minutes.  Fortunately, his company had AEDs and trained responders. By the time EMS personnel arrived, he had been resuscitated and was moved to a hospital. The employee survived.

– OSHA

Real Life Story

A 62-year-old employee of a coatings, glass, and chemical manufacturer suffered a Sudden Cardiac Arrest after walking up the stairs to her office. Employees in the next office heard her fall and notified the plant emergency response team. She was defibrillated and saved in less than 2 minutes. EMS personnel then arrived to transport her to the hospital. She sent a note to the company after her discharge from the hospital saying she had “no doubt that headquarters spent money wisely.”

– OSHA

Real Life Story

An employee at an automobile manufacturer was working on the production line when he suddenly collapsed, lost consciousness, and stopped breathing. Plant security responded, and after two shocks with an AED, the employee’s heart responded and his pulse returned. He’s alive today thanks to the fast actions of his co-workers and the company’s emergency response plan, which included AED installation and training.

– OSHA

Customer Review

The Philips HeartStart OnSite Heart Defibrillator is the ONLY AED on the market which the FDA does NOT require a physician’s prescription in order to purchase. Safe and easy-to-use, the Philips OnSite AED is ideal for the lay-responder. In the event of a medical emergency, having the Philips OnSite AED readily available could mean the difference between life-and-death.

– Harvard R.

Customer Review

I have taught CPR for almost 35 years and currently head up an American Heart Association Training Center. My instructors have had access to the top 4 AED trainers for over 5 years, but every one of them prefers to use the Philips Medical HeartStart. The other trainers gather dust. The Philips line of AEDs began as HeartStream in the late 1990s and were the first on the market with FDA-approved biphasic (2 directional) shocks, first to put AEDs on airplanes (American Airlines), first with FDA-approved Pediatric Pads, the first and currently only AED officially approved by the American Dental Association, and the first to be able to be purchased without a doctor’s prescription. And considering that just a few years ago, AEDs cost almost $5000, the price makes it a steal! If you have a loved one in your home with a heart condition, this is the device for you! Be aware that no device guarantees success, and this machine will not help a heart attack, but it is the best chance for someone who experiences a Sudden Cardiac Arrest (complete heart stoppage). But if you buy it, please also take the time to get trained in its use by attending a HeartSaver AED training course – use of an AED is only 1 of 5 links in the AHA “Chain of Survival”. You can find a course near you by going on the American Heart Association Webpage and locating a Training Center or Training Site near you, or call Philips Customer Service.

– Bill A.

Real Life Story

Someone who has witnessed a similar device save the life of a dear friend and colleague. I know that this type of device can save lives in some situations because I saw it happen!  In our case, we were attending an event at a hotel in Laughlin, Nevada when a friend dropped down like an anchor in the middle of a sentence from a Ventricular Fibrillation. One of our other friends was a CPR instructor and he immediately recongnized the need for CPR and began administering it. The hotel security was called and told of the dire emergency and they very quickly responded by sending one of their security personnel with an automatic defibrillator. He ripped the shirt off our friend’s chest and placed the electrodes in the positions indicated. The device he used was talking him through everything. It told us to stand back while it tested the heart rhythm and then quickly advised us to not touch the victim because a shock would be administered. After the shock happened, it re-analyzed the heart rhythm and advised us that the heartbeat had been restored. Many minutes later the local EMT’s arrived with their even more sophisticated equipment. Our friend was quickly taken off to the hospital. There is NO doubt that the prompt use of the automatic defibrillator saved his life. He was elderly and had preexisting heart problems and he still does – FOUR YEARS LATER. We love every christmas card we get!   Having an automatic defibrillator close at hand can literally be a life-saver.

– Andrew D.

Customer Review

Since my husband’s family has a history of heart disease, I thought I would look into getting one of these. In researching the topic at the Consumer Reports website, I found that they reported that the resuscitation rate nationally is 2 to 5%. With a Home Defibrillator, the rate jumps to 40 to 50%. In researching further, I found that the Phillips is the only Home Defibrillator available to buy without a prescription.  The American Heart Association states that 340,000 people in the U.S. die from Sudden Cardiac Arrest (SCA) each year. St. Jude Medical Center website lists the risk factors for Sudden Cardiac Arrest. See Story here: St. Jude Medical Center Donates AEDs to Community

– Cyclista

Customer Review

We have 2 of these in our office. Two weeks ago an employee had went into sudden cardiac arrest. Someone started CPR and I hooked up the the AED. After 5 shocks the womens heart restarted and she started breathing on her own. The ambulance response time was more than 10 minutes. (This is faster than average in NYC) Without the AED this 40 year old women would be dead. Two weeks later she is back at work. The device is very simple to use. The most important thing is to avoid panic. And don’t give up, keep at it until the ambulance arrives.

– Doctor Rosenfeld

Real Life Story

My father, a healthy 54 year old, had a sudden cardiac arrest without any warning or symptoms. It took an ambulance too long to reach him, and despite my mother performing CPR on him he was defibrillated too late and was dead before reaching the hospital.   If something like this was available back then, I would have made sure my parents had it with them. As hard as it is to believe, I had premonitions and nightmares about something like this happening to my dad. Just a year before his death I tried to purchase one from Galls catalog, but they refused to fill the order until I had a physician’s prescription, which I couldn’t get because my dad was not in a “high risk category”   Now that this is available over-the-counter, I think it would be great to have around. I will be purchasing one as soon as my next tax refund comes in :)While I am a licensed EMT and know how to work a regular defibrillator, an AED has the advantage in that absolutely anyone, without training, can easily use it.   Hoping you never need one…

– Katie D.

Real Life Story

I’m a 44 year old man, no family history of heart disease, “normal” blood pressure, slightly elevated cholesterol, exercise 3-4 times per week–frankly, I expect my heart will never need to be defibrillated. But then again, who does?   I bough mine to protect myself, my family and friends–even my neighbors. This device is truely amazing. It really, really is as easy to use as a doorbell. If a shock is needed, you push a flashing button after the devices tells you to do so. The HeartStart does all the thinking. Its voice is remarkably reasuring. The instructions are simple and clear.   Given the thought of needing one and not having it–cost really wasn’t much of a consideration. Each time I pass it, (we keep ours in the laundry room) I’m reminded just how precious life is.

– Bob K.

Real Life Story

This is a fabulous product, as I can speak from experience. It is very user-friendly. It works. CPR is only PART of what saves a heart attack victim….one of the main reasons for calling 911 is so there can be follow-through with defibrillation, if necessary. The machine lets you know if the patient needs defibrillated. If a heart attack victim does need defibrillated, CPR is not enough. Without defibrillation, the patient will remain dead. This product saves any wait time for the ambulance, saving precious minutes, and lives! As for those others that commented about not being able to use it on themselves………..educate yourselves….take a basic CPR class before you judge…….You should never be able to defibrillate yourself, because those that DO need it are unconscious. Even people who take care of themselves by living a healthy lifestyle, can still have heart attacks…….the first guru of running died of one. It would be nice if the product could be cheaper, so that all households could afford the device. I have noticed, however, that no matter how poor some people are, they still can afford to have big TVs and computers. This product could save the life of someone you care about, even though you cannot use it on yourself!

– Darren S.

Customer Review

If you or a loved one “drops dead” with a sudden cardiac arrest, the AED can literally be the difference between life and death. When a defibrillator is used within the first couple minutes following cardiac arrest, their effectiveness in restoring a pulse is very good. By the time paramedics or other trained professionals arrive, it is often too late for successful resuscitation – even when bystanders start performing CPR immediately. This is an excellent product produced by a well respected manufacturer. The machine is simple to use and was, in fact, designed to be used by a layperson in critical, stressful emergency situations.

– Joe L.